United just added a second daily flight to the Eternal City from Washington, D.C. Rome is becoming an increasingly important European market for U.S.
The headrest on lie-flat seats sticks up a few inches, which can impact sleeping comfort.The aging planes' business-class cabins are a bit shopworn.Friendly service and an on-time departure made for a great flight.Seats were comfortable and well-padded.There was an excellent selection of lounges in Rome, with good duty-free shopping and efficient boarding.Quick take: With friendly service, decent food and spacious seats, American Airlines business class on the Boeing 777-200 was comfortable, if not remarkable.
